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Terms of Service

Last updated: May 1, 2026

These Terms govern your use of Bond (the "app"), provided by Forager Lab ("we," "us"). By using Bond, you agree to these Terms. If you don't agree, please don't use the app.

Your account

To use Bond you need to sign in with Apple. You're responsible for the activity on your account and for keeping your Apple ID secure. Let us know promptly if you believe your account has been compromised.

Using the app

You agree to use Bond only for its intended purpose — keeping records about the dogs in your care and sharing those records with people you choose. You agree not to:

Your content

You retain all rights to the content you put into Bond (pet photos, notes, logs, etc.). By using Bond, you grant us the limited, non-exclusive rights needed to store, display, and sync that content to you and the people you share with — nothing more. We don't claim ownership and we don't use your content for anything else.

Shared pets

When you invite a co-owner or caregiver to a pet, they gain the ability to view and log care for that pet. Co-owners can additionally edit pet details and invite others. You can revoke access at any time from the pet's sharing screen. You are responsible for only inviting people you trust with this information.

Not medical or veterinary advice

Bond is a record-keeping and reminder tool, not a medical device or veterinary service. It does not diagnose, treat, or prevent any illness. Reminders and refill alerts are provided as a convenience and may fail due to device settings, OS behavior, or delivery delays — you should not rely on Bond alone for time-critical medication schedules. Always consult a licensed veterinarian for any medical questions about your dog, and do not change your dog's care based solely on Bond's calculations.

Availability and changes

We work to keep Bond reliable, but we don't guarantee it will be available at all times. We may update the app, change features, or discontinue functionality. Material changes that affect your data will be communicated in advance where practical.

Bond Plus subscription

Bond is free to use, including one pet, all core logging (medications, meals, walks, wellness checks, incidents, vitals), condition monitors, and 90 days of visible history. Bond Plus is an optional paid subscription that unlocks unlimited pets, caregiver sharing for up to 5 people, full unlimited history, and PDF vet reports.

Pricing. Bond Plus is offered as a monthly subscription (US $2.99 / ¥300 in Japan) or an annual subscription (US $24.99 / ¥2,500 in Japan). Pricing in other regions is set by Apple based on App Store regional pricing. The price shown in the app at the time of purchase is authoritative.

Free trial. New subscribers to the annual plan receive a 7-day free trial. The monthly plan does not include a trial. You will not be charged during the trial. If you do not cancel before the trial ends, your subscription will begin and your Apple ID will be charged the annual price.

Auto-renewal. Bond Plus subscriptions automatically renew at the end of each period (monthly or yearly) at the then-current price unless you cancel at least 24 hours before the end of the current period. Renewals are billed to the Apple ID associated with your purchase. Your subscription continues until you cancel.

How to cancel. You can cancel at any time in Settings → Apple ID → Subscriptions on your iPhone or iPad, or via the App Store. Cancellation takes effect at the end of the current paid period — you keep Bond Plus access until then.

Family Sharing. Bond Plus supports Apple Family Sharing. If a family organizer subscribes, eligible members of their Apple Family receive Bond Plus on their own Apple ID at no additional cost.

Refunds. All purchases are processed by Apple, and refund requests must be submitted through Apple's standard refund process at reportaproblem.apple.com. We do not process refunds directly.

Caregivers and Bond Plus. Bond Plus is owner-paid: the person who owns a pet's record needs Bond Plus for that pet to support more than 90 days of history, caregiver sharing, and PDF reports. Caregivers and co-owners you invite to a Bond Plus pet receive full access to that pet's features without needing their own subscription. They would only need their own Bond Plus subscription if they want unlimited features for pets they themselves own.

Changes to pricing or features. We may change Bond Plus pricing or features. Existing subscribers will be notified of material changes affecting their subscription with reasonable advance notice, and changes will not affect the current paid period. Continued subscription after changes take effect constitutes acceptance of the updated terms.

Termination

You can stop using Bond and delete your account at any time from Settings → Delete Account. We may suspend or terminate accounts that violate these Terms or that pose a risk to other users or the service. On termination, the rights you grant us end and your data is deleted (as described in our Privacy Policy), except where we're required to retain it.

Disclaimers

Bond is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, secure, or error-free, or that any data will be preserved without loss.

Limitation of liability

To the maximum extent permitted by applicable consumer protection law (including, where applicable, Japan's Consumer Contract Act), Forager Lab will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from or related to your use of the app. Our total liability for any claim related to the app will not exceed the amount you paid us for the app in the twelve months preceding the claim (which, for the free tier, is zero). Nothing in these Terms limits liability that cannot lawfully be limited, including liability for willful misconduct or gross negligence under Japanese law.

Governing law

These Terms are governed by the laws of Japan, without regard to its conflict of laws rules. Any dispute arising from or related to these Terms or your use of Bond will be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance. If you're a consumer in a jurisdiction that grants you rights that can't be waived by contract (including without limitation the EU, UK, California, and Japan's Consumer Contract Act), those rights still apply.

Specified Commercial Transactions Act disclosure (Japan)

This disclosure is provided in accordance with Japan's Specified Commercial Transactions Act (特定商取引法).

Changes to these Terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date above and, where appropriate, notify you in the app. Continued use after changes take effect means you accept the new Terms.

Contact

Questions: hello@bond.forager-lab.com

Forager Lab